"Cape Mentelle is firing
on all cylinders"..."It is hard to say
which of the wines is best"
Licensee: Cape Mentelle Vineyards Ltd.
License number: 6180025494
Type of License: Producer's License
Cape Mentelle Vineyards Ltd ABN 79 008 815 334 (the “Company” or “we”) is bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (the “Act”).
The Company will, from time to time, collect and use personal information. The types of personal information collected and the purposes for which that personal information will be used will depend on the circumstances.
For example, the Company may collect personal information from you when you:
The personal information we collect may include your name, email address, physical address, telephone numbers, date of birth, gender, IP address, details of past transactions/requests you have made and such other information as required in the circumstances. When you use our Site, we may collect usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the website that referred you to us and the next website you go to, the pages you request, the date and time of those requests and the country you are in.
The Company does not generally require you to disclose any sensitive information (e.g. details of race, religious beliefs, sexual orientation, health information etc.). If you do provide sensitive information to us for any reason, you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Act and other relevant laws.
In addition to the types of personal information identified above, the Company may collect personal information as otherwise permitted or required by the Act and other relevant laws.
It you can’t, or won’t, provide the Company with the personal information it reasonably requires, the Company may be unable to provide you with the information, goods or services you have requested.
The Company may use or disclose your personal information for the purposes for which we collected it (and related purposes which would be reasonably expected by you), for other purposes to which you have consented and as otherwise permitted or required by law. In general we collect, use and disclose your personal information so that we can do business together and for purposes connected with our business operations.
Some of the specific purposes for which we collect, use and disclose personal information are set out in section 3.1 below.
In addition to the purposes set out in section 3.1, we may also use and disclose your personal information for the purpose of direct marketing to you where:
Any person may seek access to personal information which the Company holds about that person and the Company will provide access to that information in accordance with the Act.
There are certain exemptions which may apply to the provision of that information. Further, we may require that the person requesting access provide suitable identification and, while there is no fee for requesting access to your personal information, we may charge you an administration fee for granting access to information.
If you become aware that any personal information we hold about you is incorrect or incomplete or if you wish to update your information, please contact the Company.
The Company may use your personal information for the following purposes:
Mandatory information must be entered in the information fields marked with an asterisk in the data collection forms. If these fields are not completed, we may not be able to address your query or to provide the services requested.
Your personal information will be retained for a period appropriate to the purposes for which it was collected and as otherwise might be required by law. After such period, your personal information will be either de-identified or permanently destroyed in accordance with the Act and the Company’s document retention policies.
The Company may disclose your personal information to its related companies located anywhere in the world. The Company may also disclose your personal information (including to entities located outside Australia):
If you post information to public parts of our Site or to our social media pages, you acknowledge that such information (including your personal information) may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.
Some of the third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information to our related companies overseas and to our overseas service providers.
The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the EU. Except in some cases where we may rely on an exception under the Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Act in relation to such information.
The Company will take reasonable steps to safeguard the security and privacy of personal information held by it from misuse, interference and loss and from unauthorised access, modification or disclosure.
You can disable Cookies in your web browser. However, this may disable all cookies used by your browser, including those from other websites, which may cause certain settings or information to be altered or lost. Disabling cookies may change your browsing experience on the Site, may cause it to not function properly or optimally or may make navigating around the Site more difficult.
Access to the Site is governed by Terms & Conditions . The Company does not permit persons who are under legal alcohol consumption and/or purchasing age in their country of residence to use the Site and such persons must not fraudulently misstate their age to obtain access to the Site or in providing us with any personal information. For Australian residents, only those aged 18 years and over may access and use the Site.
When contacting us please provide as much detail as possible in relation to your question, comment or complaint.
The Company will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving the issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner (click here for information).